FAQs

What are your office hours?

We are open Monday through Thursday from 8:30 am-4 pm, evenings and weekends by appointment only.

 

What services do you offer?

One Hope Project provides education, prevention, and intervention services through community outreach as well as counseling or recovery coaching sessions, and case management. We also have a registered dietician on our board whom we consult with. We are in the process of officially adding dietetic services to our scope of care.  For more information on our services, click HERE.

 

Is there a cost for services and do you take insurance?

The One Hope team is committed to ensuring that cost is not a barrier to receiving the services a client needs. One Hope Project uses a sliding scale model based on a client's annual income.  We are not currently billing insurance, but may do so in the future. If you have any concerns on paying for services, please don't hesitate to reach out to discuss your circumstances with a case manager. 

 

Do you need a formal diagnosis to become a client?

No, we do not require a diagnosis. Anyone who is struggling with an eating disorder, disordered eating, body image concerns, and anything in between is welcome to utilize services.

 

How long do services typically last?

Sessions last 50 minutes and are done weekly or biweekly depending on severity and availability. The length of treatment varies case by case.

 

What is disordered eating vs. eating disorders?

Disordered eating includes symptoms that disrupt daily food intake, such as extreme dieting or emotional eating. Disordered eating is a serious issue that, without intervention, could develop into a diagnosable eating disorder.

 

An eating disorder is a clinically diagnosable illness that meets the criteria in the DSM-5 such as anorexia, bulimia, binge eating, etc.  Eating disorders can have irreversible physical and psychological consequences that ultimately may become fatal.

 

What ages do you serve?

We serve all ages. If your child is under the age of 12, parental or guardian involvement is required for all services. If you are interested, we can also offer family-based counseling services.

 

Do you offer virtual services?

Yes, we are able to offer virtual services or phone consultations if you do not reside in McLean County. Please communicate your format preferences during intake.

 

How do I know if I or someone I know needs help?

Take our Screening Tool to see if you or a loved on can benefit from our services.